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Patient Information

Frequently Asked Questions

1) What eye conditions do you treat?
Cataract, glaucoma, macular degeneration, diabetic eye disease, flashes/floaters, dry eye/blepharitis, and common eyelid problems. If your concern isn’t listed, ask—we’ll advise or direct you appropriately.

2) Do I need a referral?
Self-referrals are welcome. A letter from your GP or optometrist is helpful (and may be required by insurers). Please bring any recent test results.

3) What happens at my first appointment?
We’ll take a full history, check vision and eye pressure, examine the front and back of the eye, and—if needed—perform same-day scans (e.g., OCT or visual fields). Allow extra time if dilating drops are used.

4) Can I drive after my appointment?
If we use dilating drops, your vision may be blurred and light-sensitive for a few hours—please avoid driving until you feel safe to do so. Consider arranging transport in advance.

5) What are the options for cataract treatment?
Cataract surgery is usually a day-case under local anaesthetic with a small incision and a lens implant. Most people resume light activities within a day or two, with full healing over several weeks. Risks are uncommon but will be discussed at consultation.

6) My vision is cloudy months after cataract surgery—why?
This is often posterior capsule opacification (PCO). It’s typically treated with a quick outpatient laser procedure (YAG capsulotomy) that restores clarity for most patients.

7) Do you treat glaucoma?
Yes—assessment may include pressure measurement, optic nerve/OCT scans and visual-field testing. Management ranges from drops to laser or surgery, tailored to your stage and risk.

8) Are you recognised by health insurers?
We work with major UK insurers; please obtain pre-authorisation before your appointment. Self-pay packages are also available—contact us for an up-to-date guide price.

9) How quickly can I be seen?
Appointments are usually available promptly, with urgent cases prioritised where possible. Get in touch and we’ll offer the earliest suitable slot.

10) What should I bring to my appointment?
Current glasses/contact lens details, a medication list, referral letters or recent eye test results, and your insurance information (if applicable).

11) What should I do in an eye emergency?
For sudden vision loss, severe eye pain, a new curtain-like shadow, or a significant eye injury, seek urgent medical help immediately via NHS 111/A&E or 999. For other urgent symptoms, contact us and we’ll advise the best next step.